We previously explored the outgoing documents of CCDC 24 – those that are initiated by the designer/design team such as Site Instructions, Change Notices, and Change Orders. Now let’s take a closer look at the incoming documents – those that you receive from the contractor, consultants, and/or your client.

Since incoming documents are coming from outside sources, they tend to be less structured. Sometimes they aren’t even documents in the traditional sense at all (phone calls, texts, and email messages). CCDC2 tends to limit all communications about the project to the contractor, while management and other contracts may have communication coming from each discipline separately. Regardless of the contract type or communication source, incoming documents usually come in one of two “flavours”: